Tag Archives: ATM IT Field Technician

ATM IT Field Technician – Rosslyn, Pretoria

Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures… Read More »