Receptionist/Personal Assistant/Office Secretary Wanted

By | January 28, 2020

Receptionist – Denton Harvey – Johannesburg, Gauteng

R 11600 – R 15000 Monthly

An organization in the north of Johannesburg is looking for a Receptionist to join the team.

  • 1. Role within the organisation

The role you play within the organization is of vital importance. The reputation and the corporate image of the organization are both factors that you will have a direct influence on all individuals that you may encounter. As a Receptionist, your role within the organization will be one of reception and switchboard support for the organization. An excellent level of communication is required from you at all times.

  • 2. Key Responsibilities and Duties
  • Duties include general clerical, receptionist and operational based work.
  • Answer or redirect general inquiries in person, by telephone or e-mail.
  • Take and forward messages using multi-line telephone.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
  • Diary management and management of meeting rooms
  • Receiving and dispatching deliveries
  • Distribute incoming mail and faxes.
  • Maintain front line procedure manual.
  • Project a professional company image through in-person and phone interaction.
  • Meet and greet clients and visitors and coordinating refreshments
  • Direct visitors to the appropriate person and office
  • Ordering of stationery and monitoring of stationery levels in the stationery cupboard
  • Communication with and daily monitoring of cleaning staff and the replenishment of consumables in the restrooms
  • Ordering of staff and training groceries online
  • Ordering of office supplies
  • Getting quotations for orders
  • Submitting invoices of orders before the payment date
  • Ordering of all cleaning material and ensuring that suppliers do no run out.
  • Filing of all Operations related delivery notes and supplier documentation received
  • Administration of the leave calendar
  • Sending birthday notifications to staff
  • Updating the wall of fame pictures as and when required
  • Helping with operations related tasks
  • Logging calls for support when the office printers are not functional
  • Logging calls for support on all facilities related matters
  • Assisting with staff team events
  • Assisting other departments on an Adhoc basis
  • 3. Attitude & Personal Attributes

As the Receptionist, it is vital to have:

  • A high energy level
  • The ability to keep up, cope with and embrace change within your working environment
  • Attention to detail is a non-negotiable attribute required for this position
  • A high level of courtesy at all times is also a pre-requisite for this position
  • A problem-solving and results-orientated mindset will be required for this position
  • The ability to work as part of a team
  • 4. Required Skills
  • High standard of communication in both verbal and written business English
  • Excellent customer service
  • Advanced level of PC literacy and the use of the Microsoft Office Suite
  • The ability to self-manage
  • High standard of record keeping and administration
  • 5. Requirements
  • Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
  • 3 years proven work experience as a Receptionist, Front Office Representative or similar role
  • Knowledge of Microsoft Office and telephone protocol.
  • Computer literate with the ability to learn new software applications.
  • Duties require professional verbal and written communication skills and the ability to type 60 wpm.
  • Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information.
  • Customer service attitude
  • Matric – Secretarial, Office Administration Certificate or Diploma would be advantageous.
  • Work requires a willingness to work a flexible schedule if required
  • 6. Types of problem-solving
  • Problems are variable, and resolution may require some flexibility within established procedures. Always makes the first line attempt to solve problems.
  • 7. Communication needs to understand
  • Detailed verbal instructions or requests
  • Detailed written procedures
  • Detailed email, fax or mail correspondence
  • Detailed technical and/or functional instructions or queries
  • Written company policy documents
  • 8. Communication need to carry out
  • Routine communication in connection with instructions, requests or normal work tasks
  • Routine communication with customers or clients detailed email, fax or mail correspondence.
  • communication around escalated or difficult queries with customers or clients
  • detailed technical explanation of products, services or systems to internal or external customers or clients.
  • Simple verbal or written instructions or requests to employees or contractor
  • 1.9 Influence on people
  • Required to convey information to others outside of own work area but .inside the organisation.
  • Required to convey information to others outside of own organisation.
  • Required to persuade individuals inside the organisation.
  • Required to persuade individuals outside of the organisation.

Ref: JHB000255/KM

Vacancy Type: Permanent

Apply Here – Receptionist Job Vacancy

Personal Assistant: RSC: Intermediaries Cape: SPF Distribution (Bellville)

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17 thoughts on “Receptionist/Personal Assistant/Office Secretary Wanted

      1. Nthabiseng

        I’m interested and I have the relevant qualifications I’m a go getter always willing to learn.

  1. Bk langa

    I may not have experience in this job but what I know is that I can cope,adjust and all the skills I have may be a bonus too . I’m very interested in this job

  2. Nokusa

    I’m interested in the position and I believe it will best suit me because I have the relevant experience and qualifications. Im a hard worker and always willing to learn given an opportunity.

  3. Babalwa Nomzanga

    I don’t have an experience but I’m a fast learner, positive about change, loyal, discipline, punctual and ready for a challenge.Dedicated,serve with my all strength and willing to work hard in order to grow the company.

  4. Modiegi Mosete

    Good day I’m interested in this position I believe I’m the best candidate for the position position and have experience and qualifications.

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