Category Archives: Call Center Agent Jobs

Call Center Agent – Connecticut Call Center Solutions, Johannesburg

Connecticut Call Center Solutions is hiring a Call Center Agent in their office in Johannesburg. Minimum Requirement is Grade 10-12 or its equivalent. Duties/Roles Answering Incoming calls from both prospective and clients Handling queries and complaints Providing products and services information clients Making outgoing calls to customers especially prospective customers Updating customer information Escalating to… Read More »

Call Center Agent Inbound Namstaffing – Johannesburg

We are looking for a Call Center Agent Inbound and will be based in Namstaffing – Johannesburg. Key Results Areas include: Represent the customer to the rest of the business – Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating… Read More »

Call Centre Manager O’ Keeffe & Swartz BPO

Call Centre Manager O’ Keeffe & Swartz BPO – Randburg, Gauteng R10 000 – R14 000 a month RESPONSIBILITIES & DUTIES The responsibilities of the Call Centre Manager are not exhaustive and may change from time-to-time as decided by Management. Responsible for team members achieving all operational KPI’s aligned to operational requirements. Adherence of the team to standard… Read More »

Inbound Call Centre Agents Life Inspire – Midrand, Gauteng

Our organisation Inspiring many Lives is looking for Customer service Agents who will interact directly with our Clients telephonic and Face to face. Experience is advantageous but training will be provided to all with No experience . Candidates should be willing to work Around Gauteng Key duties/Responsibilities will include Administrative work Faxing Interactive response to… Read More »

Call Center Agent Job in Pretoria

Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to… Read More »